Resources

Troubleshooting

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Login issues

Confirm the company UID format, request a fresh code, and check the email address associated with your company.

Lead submission issues

Check X-Company-API-Key, agent ID, phone number format, request body shape, and rate limits.

Webhook issues

Confirm the endpoint uses HTTPS, returns 2xx, verifies the raw body signature, and does not take longer than the configured timeout.

Billing issues

Check payment method status, credit balance, invoice ID, and promo code eligibility before contacting support.